Serving medium size and large enterprises nationwide by building and customizing resourses planning, information and customer management solutions.

Extranet for a Conferencing Services Provider

Industry: Telecommunication

Technologies and Frameworks: ASP.NET 1.1, C#, JavaScript, HTML, SQL, CMS 2002 API, Sforce API, Active Directory API, IBM Rational Clear Quest, IBM Rational Clear Case, RUP.

Efforts: 25 man-months

Eldev used this custom web-based content management system for “Genesys extranets”. Genesys, an international provider of conferencing services like audio, video, and web, used this solution to present services to customers. Managing hundreds of extranets, Genesys thought it was crucial to create new solutions and easily maintain the existing ones in the process of sales.

System highlights:

  • Provides a website template from a list of predefined templates
  • Builds a Forms page by choosing from a selection of options and adding validation to the selected form fields
  • Direct integration with SalesForce CRM (salesforce.com)
  • Direct integration with customers’ IT infrastructure to extract all available information, like phone numbers and addresses, and also reuses existing Windows Active Directory accounts to log on to the system
  • Leverages previous investments into Microsoft solutions, MS CMS, MS Exchange and Project Serve